The OTOPORT OAE+ABR replaced ECHOCHECK; this unit totally changed the face of OAE testing for the Audiology team, now with the enhancement of ABR screening children who were typically sent overseas were now tested locally. Over the years the Audiological Services has forged with Otodynamics more specifically Mr. Jon Parsons. Jon has assisted with every purchase both equipment and supplies and has been able to give an answer to every question that arose.

Health Services Authority, British Virgin Islands

Great customer service and fast delivery from Otodynamics. Jon was really helpful; his expert knowledge and advice on the equipment we purchased was valuable.

NHS, UK

It has been great doing business with you and your company. Your reply is always prompt and very courteous and at the same time pleasant.

The product, OAEs are of high quality. Any small problem we had, you were very ready to fix them up within the shortest possible time and dispatched by DHL so we did not have to wait long. I feel I can always contact you for advice. Once we have received the goods, you made sure you checked on us to make sure that every thing was ok.

School Health Programme Manager, Ministry of Health

I have had a great relationship with Otodynamics over the past several years. Living in Bermuda on such an isloated island I was happy to receive such great customer service and support. I recently purchased the Otoport Lite OAE+ABR screener and have been very pleased with it. I was unsure of which OAE screener would be best for my practice but with the help of my friendly distributor I was able to pick the one which was perfect for us. Post- sale support is excellent and I look forward to my continued relationship with them.

Audiologist, Bermuda Hearing Services

97.84% of our customers gave Otodynamics customer support 5 out of 5 and reported that they have 'very positive' experience 

 

Surveyed 185 customers

Customers, Survey Monkey